Accessibility

1. Entrance & Layout

   • Step-free entrance (ramp or automatic door)

   • Wide aisles (at least 32 inches for wheelchairs)

   • Clear, unobstructed pathways

   • Accessible checkout counters (lowered section)

2. Signage

   • Large, high-contrast signs

   • Braille or tactile signs for key areas (restroom, fitting rooms)

   • Visual indicators for sales and offers

3. Fitting Rooms

   • At least one accessible fitting room (wider door, grab bars, bench)

   • Mirror placed at appropriate height

4. Lighting & Sound

   • Bright, even lighting

   • Low background noise to help people with hearing aids

   • Option for visual indicators (e.g., flashing lights for alarms)

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🌐 Online Store Accessibility (if you have a website)

1. Web Content Accessibility Guidelines (WCAG)

   • Use alt text for all images

   • Ensure keyboard navigation works

   • Use readable fonts and good color contrast

   • Provide text captions or transcripts for videos

2. User Interface (UI)

   • Simplified navigation

   • Clear and consistent layout

   • Option to increase font size or change contrast

3. Assistive Technologies

   • Screen reader compatibility

   • Form labels and descriptions for inputs

   • Skip-to-content links for easier browsing

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📦 Product Accessibility Ideas

• Use easy-open packaging

• Include visual and text-based size guides

• Offer sensory-friendly clothing (e.g., tagless, soft fabrics)

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🧑🤝🧑 Staff Training

• Train employees in disability awareness

• Role-play scenarios to help staff learn how to assist customers respectfully

• Know how to operate accessibility features (e.g., portable ramps, TTY phone)

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📝 Legal Compliance

• Check local regulations (ADA in the U.S., Equality Act in the UK, etc.)

• Document your accessibility plan

• Consider an audit from an accessibility consultant